Returns & Refunds

Most items can be returned within 7 days of delivery, provided they're unused, unwashed, and in their original packaging with all tags intact.

1. Go to Order History in your account and select the item you'd like to return.
2. Choose a reason for return and select pickup or self-ship.
3. Pack the item securely in its original packaging.
4. Hand it over to our pickup partner or drop it at the nearest courier location.

Once the returned item passes quality check, refunds are processed within 5-7 business days to your original payment method. For Cash on Delivery orders, refunds are issued to your provided bank account or as store credit.

Need a different size or colour? Select the exchange option while initiating your return, subject to stock availability.

• Products marked Final Sale or purchased during clearance sales.
• Personalised or made-to-order items.
• Items without original tags, packaging, or proof of purchase.

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product for a free replacement or full refund.