Frequently Asked Questions

Browse our catalog, add items to your cart, and proceed to checkout. Enter your shipping address and choose a payment method to complete your purchase. You'll receive an order confirmation via email and SMS.

We accept all major credit and debit cards, UPI, net banking, popular wallets, and Cash on Delivery (COD) on eligible orders.

Orders can be modified or cancelled within a few hours of placing them, as long as they haven't been shipped yet. Go to Order History in your account and select Cancel or Modify next to the relevant order.

Yes. All payments are processed through secure, PCI-DSS compliant payment gateways. We never store your full card details on our servers.

This can occasionally happen due to a temporary payment gateway delay. If your order does not appear in Order History within an hour, please contact our support team with your payment reference number and we will resolve it promptly.

Most orders are delivered within 4-7 business days of being placed, depending on your location. You can see an estimated delivery date at checkout before you pay.

Once your order ships, we'll email and text you a tracking link. You can also track any order anytime from the Order History section of your account.

We currently deliver to over 20,000 pin codes across India. Enter your pin code on the product page or at checkout to check serviceability for your address.

Shipping is free on all prepaid orders above ₹999. Orders below that amount, and Cash on Delivery orders, incur a small shipping or handling fee shown at checkout.

Most items can be returned within 7 days of delivery, provided they're unused, unwashed, and in their original packaging with all tags attached.

Go to Order History in your account, select the item, and choose Return or Exchange. Pick a reason and schedule a pickup, or self-ship the item back to us.

Refunds are processed within 5-7 business days after the returned item passes quality check, back to your original payment method. COD orders are refunded to your bank account or as store credit.

Products marked Final Sale, personalised or made-to-order items, and items missing original tags or packaging are not eligible for return.

Please contact us within 48 hours of delivery with photos of the product and we will arrange a free replacement or full refund, no questions asked.

You can check out as a guest, but creating a free account lets you track orders, save addresses, and check out faster next time.

Click Forgot Password on the login page and follow the link sent to your registered email address to set a new password.

Go to the Addresses or Profile Details tab in your account to add, edit, or remove your saved information at any time.